Flysopic Sale Policy

Effective Date: December 4, 2024

Thank you for choosing Flysopic! We are committed to providing our customers with high-quality products at competitive prices. Our Sale Policy is designed to provide clear and fair guidelines for purchasing items during promotional events, sales, and discounts. Please read through our Sale Policy to better understand our terms and conditions for sales, discounts, and promotions.

By shopping with Flysopic, you agree to the terms outlined in this Sale Policy. If you have any questions or need further clarification, please feel free to contact us at info@flysopic.com.

1. Promotional Sales and Discounts

At Flysopic, we occasionally offer special sales, promotional offers, and discounts on selected items. These sales may occur on specific dates, during seasonal events, or in conjunction with other marketing campaigns. The details of each promotion, including the duration and applicable items, will be clearly stated on our website or communicated through email or social media.

Types of Sales and Promotions:

  • Seasonal Sales: Special offers tied to specific seasons, such as Spring, Summer, Fall, or Winter promotions.
  • Holiday Discounts: Discounts offered during holidays such as Black Friday, Cyber Monday, Christmas, New Year, etc.
  • Flash Sales: Limited-time sales offering significant discounts for a short period.
  • Bundle Deals: Promotions where multiple items are sold at a discounted price when purchased together.
  • Free Shipping Offers: Promotions where customers can receive free shipping for a limited time or on specific orders.

Discount Codes:

Discount codes may be offered as part of a promotional event. To apply a discount code, simply enter the code at checkout in the designated field. Discount codes cannot be combined with other offers unless otherwise stated.

2. Sales Exclusions

While we strive to provide great deals on all of our products, certain items may be excluded from promotional discounts. Common exclusions include:

  • Gift Cards: Gift cards are typically not eligible for discounts or promotions.
  • Clearance Items: Products marked as final sale or clearance may not be eligible for further discounts.
  • Limited Edition or Custom Products: Certain limited-edition or custom-designed products may be excluded from sales and promotions.
  • Non-refundable or Non-exchangeable Products: Certain products may be marked as non-refundable or non-exchangeable, especially during promotional events.

Each promotional event will clearly list the terms and exclusions, so please be sure to review them before completing your purchase.

3. Discount Limitations

  • One-Time Use: Unless otherwise stated, discount codes or promotions are typically valid for one-time use per customer.
  • No Price Adjustments: We do not offer price adjustments for items that are purchased before or after a sale. If you purchased an item at full price and it goes on sale, we are unable to refund the difference.
  • Promotions Cannot Be Applied Retroactively: Promotions or discounts cannot be applied to past orders. They must be used at the time of purchase.
  • Limited Quantities: Some promotional items may be available in limited quantities. Once stock runs out, the sale may end, or the promotion may no longer be valid.

4. Sale Periods

Sales and promotions are typically time-sensitive and are valid only during the specified period. Once the sale period ends, regular prices will resume. We recommend checking the dates and times for the sales before placing your order. If you need further details on any particular sale, feel free to contact our customer service team.

Important Note: Promotional periods for seasonal or holiday sales may be subject to change without prior notice. We suggest signing up for our newsletter to receive timely notifications about upcoming sales and promotions.

5. Return and Refund Policy on Sale Items

  • Sale Item Returns: Sale items can typically be returned within the same conditions as regular-priced items, as long as the return is initiated within the return window stated in our Return Policy. However, certain promotional items, such as final sale or clearance products, may be non-returnable.

  • Refunds: When returning a sale item, refunds will be issued based on the price paid at the time of purchase, including the applied discount. Please note that shipping charges are non-refundable unless the item was defective or damaged.

  • Exchanges: If you wish to exchange a sale item, we will process the exchange based on availability. If the item you wish to exchange is no longer available or out of stock, we will offer a refund.

6. Free Shipping on Sale Items

  • Free Shipping Offers: During promotional periods, Flysopic may offer free shipping on all orders or orders that meet a certain minimum purchase amount. These promotions apply only to standard shipping, and expedited shipping may incur an additional charge.
  • Restrictions: Free shipping promotions may not apply to international orders or specific destinations. Additional charges may apply for shipping to remote locations.

Please review the terms of any free shipping offer at checkout to ensure that your order qualifies.

7. Shipping and Delivery During Sales

During peak sales periods, especially during major sales events like Black Friday or Cyber Monday, you may experience delays in processing and shipping. We work diligently to process and ship your order as quickly as possible, but please allow extra time for delivery during these times.

  • Shipping Delays: Due to high order volumes, delivery times may be longer than usual during promotional sales.
  • Tracking: Once your order has shipped, you will receive a tracking number via email. Please use this tracking number to monitor the status of your package.

8. Order Cancellation

Orders placed during a sale event can only be canceled if they have not yet been processed for shipment. If you wish to cancel an order, please contact our customer service team immediately at info@flysopic.com. Once your order has shipped, it cannot be canceled, but you may initiate a return as per our Return Policy once you receive the item.

9. Gift Cards

Gift cards purchased during a sale event are valid for use on any future purchase. However, gift cards are typically excluded from further discounts or promotions, and they cannot be redeemed for cash.

10. Contact Us

If you have any questions or need assistance with a sale or promotion, please don’t hesitate to reach out to our customer support team. We are happy to help!